Forbearance is Not Forgiveness on Mortgages

In the situation that is occurring at this time in the United States as well as the rest of the world, many people are asking for breaks on their mortgage payments, as millions of Americans face the prospect of unemployment or reduced income because of the Coronavirus pandemic. But requesting forbearance on your mortgage isn’t foolproof.

The $2.2 trillion CARES Act stimulus package requires servicers (lenders) to provide forbearance (a temporary postponement of payments) to any homeowner with a federally-backed mortgage. Americans with other mortgages ma also be able to receive forbearance at their servicers’ discretion.

Requests for forbearance have poured in. Forbearance requests grew by 1,896% between March 16 and March 30, according to a recent report from the Mortgage Bankers Association (a trade group that represents the mortgage industry). And before that, forbearance requests had increased some 1,270% between March 2 and March 16.

Call centers have been overwhelmed as consumers have rushed to call their servicer in search of assistance which has led to longer wait times to speak with a representative.

“If you are eligible for this and you need the help, take full advantage of the program,” said Rick Sharga, mortgage industry veteran and founder of real estate consulting firm, CJ Patrick Company. “But similarly, if you don’t need the help, and if you can pay your mortgage, don’t try and game the system and make it harder for people who do need the benefits to access.”
For those who have yet to get a forbearance agreement in place, here’s what you need to know:
Forbearance is not forgiveness. To be clear, mortgage borrowers will still need to pay off their loans eventually, even if they receive forbearance.

“Forbearance is not forgiveness,” said Karan Kaul, research associate at the Urban Institute, a left-of-center nonprofit policy group. “You still owe the money that you were paying; it’s just that there’s a temporary pause on making your monthly payments.”

Under a forbearance agreement, a borrower can pause payments entirely or make reduced payments on their mortgage. Homeowners with federally-backed mortgages are eligible for up to 180 days of forbearance initially under the CARES Act. At that point, if they’re still facing financial difficulty, they can request an extension of up to another 180 days of forbearance.

The provisions in the stimulus package stipulate that during the forbearance period, mortgage servicers cannot make adverse reports about the borrower in question to credit bureaus, including the three main ones, Experian, Equifax, and TransUnion. Borrowers that are granted forbearance will also not owe late fees or penalties.

Struggling homeowners won’t automatically receive forbearance. You need to request it from your servicer. Mortgage servicers are the companies that accept your monthly payments. A homeowner’s mortgage servicer isn’t necessarily the same as their lender — many lenders sell the servicing rights for mortgages to other companies.

The first step to figuring out who your servicer is would be to check your mortgage statement. If for some reason, the information isn’t there, you can look it up by searching the Mortgage Electronic Registration Systems website. Alternatively, you can check with Fannie Mae and Freddie Mac, if your loan is backed by one of them.

How do you know if you qualify?

To qualify for forbearance, a borrower must have a mortgage-backed by one of the following federal agencies:

• Fannie Mae

• Freddie Mac

• The Federal Housing Administration (FHA)

• The U.S. Department of Veterans Affairs (VA)

• The U.S. Department of Agriculture (USDA)

To find out if the FHA backs your loan, check the original closing documents or your most recent mortgage statement. If you pay for FHA Insurance, then that agency is supporting your investment. Alternatively, your closing documents should include a HUD (Department of Housing and Urban Development) statement and a 13-digit HUD number.

Because the VA and USDA loan programs target specific borrowers, those borrowers should already know if they have loans backed by those agencies. In the event you are still unsure, you can call your servicer.

Those who aren’t eligible aren’t necessarily out of luck, though. Servicers for non-federally-backed mortgages may still be willing to provide forbearance to borrowers facing financial trouble right now.

You don’t need to provide documentation to prove your financial hardship at this time, but your servicer may have some questions to determine how much assistance they will offer you.

The Consumer Financial Protection Bureau (CFPB) suggests you should be prepared to answer the following:

• Why you can’t make your payments?

• Is the problem you are facing temporary or permanent?

• What is the current state of your income, expenses, and other assets, including money in the bank?

• Are you a service member with permanent change of station orders?

“Consumers should indicate they have had a hardship due to COVID-19 and ask about their forbearance options with the company servicing the mortgage loan,” said Chris Diamond, director of financial products at online mortgage lender Better.com. “They should ask how long of forbearance they can qualify for as well as what their options are at the end of that forbearance period.”

Get your forbearance agreement in writing!  The CFPB stresses that any borrower who has received a reprieve on mortgage payments should get their approval in writing. As stated on their website: “Once you’re able to secure forbearance or another mortgage relief option, ask your servicer to provide written documentation that confirms the details of your agreement and that you’re clear on what the terms are.” Having the agreement in writing will protect you if there are errors in your mortgage statement or your credit report.

Watch out for balloon payments. After a borrower has secured a forbearance agreement from their servicer, they should discuss repayment options.

“You don’t want a surprise like finding out that six months of deferred loan payments are all due immediately upon the end of the forbearance,” Sharga said. “Most people simply won’t have six months’ worth of mortgage payments available.” Some borrowers have expressed concerns after being offered a balloon payment option as the one Sharga described. With a balloon payment, a borrower would pay back the entire amount owed for the forbearance period at once.

 

Homeowners can and should aim to negotiate the best possible repayment options for them. “All those terms are negotiable,” Sharga said. “Be diligent, be steadfast, and try and stand your ground.” Beyond a balloon payment, servicers may offer to extend the term of the mortgage and tack on the missed payments at the end, so a 30-year mortgage would be extended by 4 months if that’s how much forbearance a borrower received.